Service Level Packages

Service Level Packages

  Silver Essential
Package
Gold Assurance
Package
Platinum Strategic
Package
  Sign up Sign up Sign up
Server Maintenance check check check
Desktop Support check check check
Remote Desktop Support check check check
Travel Fee Costs check check check
EMR/Billing Maintenance & Management cross check check
Workstation Management cross check check
Total System Patch Management cross check check
Total System Anti-Virus Management cross check check
Yearly Architectural Review/Analysis cross check check
Quarterly Security Review cross check check
Bi-annual Disaster Recovery Review cross check check
Comprehensive Disaster Recovery Validation cross check check
Site Visits (as needed) cross check check
Network Documentation cross check check
HIPPA Electronic Implimentation & Enforcement cross check check
EMR Upgrade/Migration cross cross check
Scheduled Site Visits cross cross check
Comprehensive Network Documentation cross cross check
Complete Technology Procurement cross cross check
Life-cycle Asset Management cross cross check
24/7 Dedicated Senior Engineer Availability cross cross check